Refund Policy
Last updated: February 2026
Overview
At PageCast, we want you to be satisfied with your subscription. Because PageCast is a digital service that provides instant access upon purchase, our refund policy differs from those of physical products. Please review the details below.
Digital Product Nature
PageCast Pro is a digital SaaS (Software as a Service) product. Upon successful payment, you are granted immediate access to all Pro features, including unlimited pages, custom URLs, password protection, analytics, and API access. No manual intervention or setup is required; your account is upgraded instantly.
Refund Eligibility
You may be eligible for a refund if:
- You request a refund within 7 days of your initial purchase and have not substantially used the Pro features
- A technical issue on our end prevents you from accessing the Service
- You were charged more than once for the same period
Refunds are generally not available if:
- More than 7 days have passed since your purchase
- You have substantially used the Pro features during the billing period
- Your account was suspended due to a violation of our Terms of Service
How to Request a Refund
To request a refund, please email us at contact@olive-labs.com with the following information:
- The email address associated with your account
- Date of purchase
- Reason for the refund request
We will review your request and respond within 5 to 10 business days. Approved refunds will be processed through Lemon Squeezy and returned to your original payment method.
Cancellation
You may cancel your Pro subscription at any time. Upon cancellation:
- You will continue to have access to Pro features until the end of your current billing period
- No further charges will be made after your current period ends
- Your account will automatically revert to the Free plan
Please note that cancellation stops future billing but does not constitute a refund for the current billing period.
Contact Us
If you have any questions about our refund policy, feel free to reach out at contact@olive-labs.com. We're happy to help.